Last updated: 7 October 2026

Thank you for shopping with Halfskull. This Shipping and Delivery Policy explains how orders placed on https://halfskull.com are processed and delivered by HALFSKULL APPARELS LLP.

1. Where We Deliver

We deliver across India to pin codes serviced by our delivery partner. We do not ship internationally at the moment.

2. Delivery Partner

All orders are shipped through Delhivery.

3. Processing and Delivery Timelines

• Order processing: orders are processed and dispatched within 1–2 working days of order confirmation (for prepaid orders after successful payment, and for Cash on Delivery orders after the ₹49 confirmation payment is received).
• Delivery: once dispatched, orders are typically delivered within 3–5 working days, depending on your location.
• Total time: please allow up to 7 working days from order confirmation to delivery.
• Remote areas: deliveries to remote or hard-to-reach locations may take longer. We will let you know if extra time is needed.
• Express shipping: not available at the moment.

4. Delivery Charges and Payment Options

• How COD works: choose Cash on Delivery at checkout and confirm your order with a ₹49 confirmation payment online (UPI, card, net banking or wallet via Cashfree Payments). Your order is confirmed once the confirmation payment is received. The confirmation payment is part of your order total, so at delivery you only pay the remaining balance in cash. For example, on a ₹549 order you pay ₹49 online and ₹500 at delivery.
• Why an confirmation payment: it is a commitment payment that shows you mean it, so we can pack your order first and keep Cash on Delivery available for everyone.
• confirmation payment and refunds: the ₹49 confirmation payment is a non-refundable payment that covers handling charges. If you return an order, we refund the order total minus the ₹49 confirmation payment. See our Return, Refund and Cancellation Policy.
• Offer terms may change at any time. The charges and discount shown at checkout apply to your order.

5. Order Tracking

Once your order is shipped, we will email you the tracking number. You can check the status of your shipment at any time on our Track Your Order page.

6. Delivery Attempts

• Our courier partner will make up to two attempts to deliver your order. Please make sure someone is available to receive the parcel and that your phone is reachable. For Cash on Delivery orders, please keep the balance amount ready.
• If delivery is unsuccessful or the parcel is refused, it may be returned to us. Once we receive the returned parcel, your ₹49 confirmation payment is retained to cover the failed delivery.
• Refusing Cash on Delivery parcels without a valid reason may lead to COD being disabled for your future orders.

7. Address Accuracy

Please enter a complete delivery address, pin code and phone number at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete details. If you need to change your address, contact us before your order is dispatched.

8. Delays and Exceptions

While we try to deliver every order on time, delays may occasionally occur due to:

• weather conditions or natural events;
• courier disruptions, strikes or local restrictions;
• festive-season or sale-period volumes; or
• incorrect or incomplete shipping addresses.

We will notify you by email or phone if your order is delayed beyond our standard timeline.

9. Damaged or Tampered Packages

If your package looks damaged or tampered with at delivery, please take photos and contact us as soon as possible, within 7 days of delivery. We will arrange a replacement or refund as described in our Return, Refund and Cancellation Policy.

10. Need Help?

HALFSKULL APPARELS LLP
14, Sarada Pally (Street No. 4, Ward No. 10), Tarakeswar, Hooghly, West Bengal – 712410, India
Phone: +91 8972723644
Email: ha******************@***il.com
Customer support: Monday to Saturday, 10 AM – 8 PM IST